Digital Data Capture

Digital Tools for the collection of PROM data are now a primary tool in clinical trials, academic and clinical research and increasingly clinical monitoring.

Digital Providers is our term for companies that develop or supply digital versions of our PROMs in the format of eScales. Digital Providers must hold their own licence with Transform MS even if the organisation you are working with already has a licence to use the PROM.

This page explains the development and licensing requirements for Digital Providers who create or supply eScale versions of Transform MS PROMs for their clients. If you are an organisation seeking a license that supports collection of data within your own study/project please follow this link to our general licensing page.

Digital Provider Licenses usually fall into two different scenerios, eScales for support of commercial licensees and eScales for support of clinical and academic licensees, more information is provided in the section below.

Want to apply for a Digital Providers Licence?
If you would like to secure a licence to support the development or supply of eScales, please complete the enquiry form at the bottom of this page.

Development and supply of eScales for Commercial Licensees

Digital Providers that develop and supply digital versions of PROMs (eScales) to support data collection in clinical trials or research projects will often be working with commercial companies.
Examples include observational studies, registries, or real‑world data collection projects.
Even when a Transform MS End User Licensee (such as a pharmaceutical company sponsoring a clinical trial) has secured rights to collect data using a digital tool, any third party involved in building or supplying that tool must also hold a licence.
This means Digital Providers need their own licence from Transform MS, separate from the End User’s agreement.  Digital Providers can only access and use our copyrighted PROMs through a formal, standalone agreement with Transform MS.

Development and supply of eScales for Clinical and Academic Licensees

In some cases, a Digital Provider supports clinical services—often as an Electronic Health Records (EHR) supplier—to help collect data for academic projects, clinical initiatives, or routine clinical monitoring.
In these non‑commercial academic or clinical settings, Transform MS typically offers a reduced‑cost or free End User Licence for use of its PROMs, provided there is no commercial funding and no future commercial use of the data.
However, if a Digital Provider is involved in the development or delivery of digital versions (eScales) of Transform MS PROMs, they must still hold their own licence.
This requirement applies even when they are supporting an End User who already holds a Transform MS licence.

What a Digital Provider License allows

  • The rights required to use Transform MS PROMS for the development and supply of eScales to your customers.
  • The rights required to develop Transform MS PROMS to market and promote the data collection services you can provide to potential customers
  • Guidelines, review, approval and certification that confirms the eScales have been developed in accordance with the developers   
  • Access to a translation library covering up to 72 countries and 112 languages (depends on PROM required) to support your global use.
  • The rights to develop translations that are not available for the         study/project you are supporting

Screenshot review process

An important part of developing an eScale for a Digital Provider is developing an eScale that they can assure their customer meets required standards for data collection.  As part of the eScale licensing, development and supply processes Transform MS supports Digital Providers in the creation, review and approval and certification of eScales.  The process for eScale review is initiated on the execution of the Digital Providers Framework Agreement, and any subsequent orders to support new projects, and is supported by the 'Guidelines for the development of Transform MS eScales' document that will be provided to Digital Providers atthat stage.

Step 1

Digital Provider issued with the appropriate guidance document following approval of Order Form to permit creation and use of eScale version of the original scale.

This information must be reviewed in order to support development of eScales

Step 2

Digital Providers develop the eScale in line with the guidelines. If you need to request a development or presentation step that differs from the guidelines you must contact Transform MS CIC

Step 3

Take screenshots and share with Transform MS for review.

Step 4

Once approval confirmed Transform MS will issue the Digital Provider with a certificate confirming approval of the eScale.

Step 5

Once the license is in place and the validated certificate has been provided the study is now authorised to start using the eScale as per contract.

Digital Licensing Enquiry Form

If you are a Digital Provider please complete the Digital Licensing Enquiry Form below providing as much detail as possible as this will help to speed up the process. If information is unknown when completing this form please add TBC (to be confirmed) or N/A not applicable.  A member of the Transform MS CIC Team will be happy to help with your enquiry.

We look forward to hearing from you.

The information in the above form is required and will help to speed up the licensing process, however, if you have any questions or would like guidance, our team is happy to help—please get in touch via email licensing@transformms.org‍  ‍